SMS Alerts Privacy Policy

MyGriefGuide SMS Messaging Program Effective Date: May 2026

MyGriefGuide (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we handle your information in connection with our SMS text alert program.

Information We Collect When you opt in to receive SMS alerts, we collect your mobile phone number and your consent to receive text messages from MyGriefGuide.

How We Use Your Information Your mobile number is used solely to send you appointment reminders, service confirmations, and follow-up notifications related to your MyGriefGuide services.

No Sharing or Sale of Data Your mobile phone number and SMS opt-in consent will never be shared with, sold to, or transferred to any third party, affiliate, or lead generator for marketing or promotional purposes. This data is used exclusively for communicating with you directly about your services.

Opt-Out You may opt out of SMS alerts at any time by replying STOP to any message. After opting out, you will receive one confirmation message and no further texts.

Help Reply HELP to any message for assistance, or contact us directly at [support@mygriefguide.org].

Message Frequency Message frequency varies based on your scheduled services and appointments.

Message & Data Rates Standard message and data rates may apply depending on your mobile carrier plan.